Terms of Service

1. About these Terms

These Terms are an agreement between you and MetaClip ("MetaClip", "we", "us"), which runs metaclip.app and its subdomains (the "Platform"). MetaClip is a marketplace where Roblox game studios fund campaigns and creators post short clips of those games on TikTok, Instagram and YouTube and are paid for verified views.

Part A applies to everyone. Part B applies when you act as a creator, Part C when you act as a studio, and Part D when you are a referral partner. One account can act in more than one role; the parts for each role apply. Our Privacy Policy explains how we handle personal data.

MetaClip is independent. It is not affiliated with, endorsed by or sponsored by Roblox Corporation, TikTok, Meta, Google or YouTube. Campaigns are run by the studios that fund them.

Part A · Everyone

2. Eligibility

• You must be at least 18. The Platform is not for anyone under 18, with or without a parent's permission. If we learn an account belongs to someone under 18 we close it.
• You must be able to enter a binding contract and must not be barred from using the Platform or receiving payments under UK, US or other applicable sanctions or law.
• If you act for a studio or company, you confirm you have authority to bind it, and "you" includes it.

3. Your account

• Keep your account details accurate and your sign-in secure. You are responsible for what happens under your account.
• One creator account per person. Don't sell, rent, share or transfer an account, and don't open a new one after a suspension.
• Tell us at support@metaclip.app straight away if you think someone else has accessed your account.

4. What MetaClip does

We list campaigns, verify that clips belong to the accounts that submit them, read view counts through the platforms' official APIs, hold campaign budgets, credit earnings and send payouts. Studios set their campaigns' briefs and rates and review clips.

Creators are independent. Nothing in these Terms makes a creator an employee, worker, agent or partner of MetaClip or of any studio, and MetaClip does not find work for creators as an agent. We don't promise any number of campaigns, views, players or earnings.

5. Content rules

These apply to every clip, campaign, brief, asset and message on or through the Platform. You must not post, submit or provide anything that:

• breaks the law, or the rules of the platform it is posted on, or Roblox's Terms of Use and Community Standards;
• infringes anyone's copyright, trademark or other rights, including music you don't have the rights to (use each platform's licensed sound library);
• claims or implies that you, the studio or MetaClip is Roblox, is official, or is endorsed by Roblox;
• promotes "free Robux", account selling, exploits, cheats, scams or giveaways the studio hasn't authorised, or makes false claims about a game;
• is sexual, sexualises anyone, or is hateful, harassing, threatening, graphically violent or defamatory;
• shows a real person in a deepfake or cloned voice without their consent, or shares intimate images of anyone without their consent;
• reveals someone's private information, or contains malware or links designed to deceive.

Campaign clips promote games with young audiences, so keep them suitable for a general audience even though only adults may use MetaClip. We may remove anything that breaks these rules from the Platform. We act on reports of non-consensual intimate images within 48 hours: we remove the clip from MetaClip, stop payment on it and close the account. Only the platform a clip is posted on can remove it from that platform.

Part B · Creators

6. Connecting your accounts

• You connect TikTok, Instagram and YouTube through each platform's official sign-in. Instagram must be a Business or Creator account. You may only connect accounts you own and control.
• Access is read-only. We use it to confirm a clip was posted from your account and to read your account and clip statistics. We never post, comment or message as you.
• Disconnecting an account stops tracking for it, so its clips stop earning. To have its data deleted, see Data deletion.

7. Submitting clips

• Follow the campaign's brief and requirements. Studios may mark some requirements as optional.
• A clip must be posted publicly from a connected account, on a platform the campaign accepts, after the campaign started, and made by you.
• Each video can be submitted to a campaign once. Campaigns stop taking clips when they end, close or have too little budget left to pay for more views.
• You can withdraw a submission while it is pending.
• Keep an approved clip public and unchanged until tracking ends, 30 days after the campaign's end date. Deleting it, making it private or editing out the game stops its earnings.

8. Review and appeals

• The studio reviews each clip against its brief and approves or rejects it. A studio's rejection is checked by MetaClip before it becomes final, and we can overturn it.
• We may review clips a studio leaves pending, and may reject a clip, including one already approved, that breaks the brief or these Terms.
• Integrity checks can flag a clip for review (section 13). A flag is never a rejection on its own; a person decides.
• If you think a decision is wrong, open a ticket in the MetaClip Discord or email support@metaclip.app within 30 days of it, saying why. Each decision can be appealed once, and a person reviews it. We aim to answer within 10 business days.

9. How you earn

• Each campaign pays a rate per 1,000 views, set by the studio. Only complete blocks of 1,000 views count, and a clip earns nothing until it reaches 1,000 views.
• Once approved, a clip earns for all of its views, including those it had before approval. We read views about every hour through the platforms' APIs, and the platform's figure is the one we use.
• A campaign can set a maximum a single clip can earn. Earnings also stop when the campaign's budget runs out or tracking ends.
• Studios can change a campaign's rate, and we can pause a campaign. Earnings already credited to you are never reduced by a pause or a rate change.
• Views we reasonably find are not genuine (section 13) don't count.

10. Hold, fees and withdrawals

• Each day's earnings are held for 7 days while we check views, then become available to withdraw.
• MetaClip's creator fee is 15% of the amount you withdraw, shown before you confirm.
• Balances are kept and paid in pounds sterling. Amounts in US dollars on the Platform are conversions for display. The minimum withdrawal is shown in your wallet.
• Payouts go through Stripe Connect, or through Wise in countries Stripe doesn't cover. Wise payouts are checked by a person and take a few extra business days. Each provider has its own terms and identity checks, which you must complete. Your bank or provider may convert the currency and charge for it.
• You are responsible for giving correct payout details. We may hold a withdrawal while a flag on your account is open or where the law requires.

11. Reversals

• Earnings still in the 7-day hold can be reversed if the clip is rejected after approval, a flag on it is upheld, or the clip is taken down early. Reversed amounts go back to the campaign budget.
• Once earnings are available to withdraw, we only reverse them for fraud we have confirmed, by deducting from your balance or future earnings. We tell you when we do.

12. Ad disclosure and taxes

Every campaign clip is a paid advertisement. Label it clearly as one, visible without tapping "more": turn on the platform's paid partnership or branded content setting where it has one, and add #ad. This is required by the UK's ASA and CMA, the US FTC and similar rules elsewhere, and you are responsible for following them. A studio may not ask you to hide or weaken the label.

You are responsible for tax on what you earn. We may ask for your legal name, address, date of birth and tax number, hold payouts until you give them, and report your earnings to HMRC or other tax authorities where the law requires, including under digital platform reporting rules.

13. Fair play

You must not:

• buy or generate views, likes, followers or comments, or use bots, view farms, engagement pods or click exchanges;
• pay to promote a clip (TikTok Promote, boosted posts, ads) unless the campaign allows it;
• submit someone else's clip, repost your own clip to farm views, or run more than one creator account;
• arrange with a studio to approve clips that don't meet the brief, or otherwise game the review.

We run automated checks for signs of this, such as unusual engagement, late view spikes, replays, outside traffic, and devices, networks or bank details shared between accounts. A check only flags a clip or account for a person to review. If we confirm a breach we may remove the clip, cancel the earnings tied to it, suspend the account and block the identifiers linked to it (section 25).

14. Rights in your clips

You keep ownership of your clips. When a clip is approved, you give the studio and MetaClip a non-exclusive, worldwide, royalty-free, perpetual and irrevocable licence to host, show, repost, cut, caption, crop and otherwise adapt it, and to use it to market that game and studio and MetaClip, in any medium including paid ads. They may let agencies and ad platforms working for them do the same. The licence covers your handle, voice and likeness as they appear in the clip, but not using you to endorse anything else. No further payment is due beyond the campaign earnings.

MetaClip will not use your clips to train AI models. You can keep using your clips yourself, including in your portfolio and for platform revenue.

You confirm that you have the rights to everything in your clip and that the clip and its use under this licence won't infringe anyone's rights. A studio's game footage, name and assets may be used only to make clips for its campaigns.

Part C · Studios

15. Running campaigns

• Studios must be approved by MetaClip before creating campaigns. You confirm you own the game you promote or are authorised by its owner, and you are responsible for everyone you add to your organisation.
• You set the brief, eligible platforms, rate per 1,000 views, any per-clip maximum and the end date. Briefs must be lawful and must not ask creators to break these Terms or skip the ad label.
• You give creators and MetaClip a licence to use your game, its name, footage and assets to make campaign clips and to show your campaign on the Platform, and confirm you have the rights to grant it.
• A campaign ends when its budget is spent, its end date passes or it is closed. Approved clips keep earning from any remaining budget for 30 days after the end date.

16. Payment

• You pay up front through Stripe Checkout, by card or UK bank transfer: the budget, MetaClip's platform fee and a processing line. Budgets worth $500 or more, at the day's exchange rate, must be paid by UK bank transfer. The platform fee is 10% of the budget, or 5% for budgets above the threshold shown in the campaign builder. The total is shown before you pay.
• A campaign goes live once payment is confirmed. The budget is the most creators can earn from it; it is not a promise of views, players or results.
• There are no refunds while a campaign is running. Approved clips keep earning from the budget until their tracking ends.
• Unspent budget can be refunded once the campaign is over: it has ended, every clip has been reviewed, and tracking has finished 30 days after the end date. What creators earned, including earnings still on hold, is final. We refund what is left; the platform fee and processing are not refunded.
• Refunds go back to the card or bank account you paid from while Stripe still allows a refund of that payment. After that, or if you prefer, the unspent budget becomes credit for a new campaign.
• Ask for a refund within 90 days of the campaign being over. Unspent budget not claimed by then stays as credit for a new campaign.
• If you dispute or charge back a payment for a campaign that ran, we may suspend your organisation. Earnings creators made on it are still owed, and you remain liable for them.

17. Reviewing clips

• Review clips promptly and judge them against your brief. Reject a clip only for not meeting the brief or these Terms, never to avoid paying for one that does.
• Your rejections are checked by MetaClip before they become final. We may overturn them, and may review clips you leave pending.
• Review closes when the campaign ends.

18. Creator data and working with creators

• You will see creators' handles, clips and statistics, and may see their audience breakdowns. Use them only to run and judge your campaigns, keep them secure, and follow data protection law.
• Don't pay, or arrange to pay, a creator you met through MetaClip for clips of your games outside MetaClip during a campaign or for 12 months after it, unless we agree in writing. If you do, you owe MetaClip the greater of US$1,000 or twice the fees MetaClip would have earned had those payments gone through MetaClip.

19. Creator panel

The creator panel is an invite-only kit you add to your Roblox game so approved creators can use in-game tools you choose. Keep your game key secret and replace it if it leaks. You decide what the panel gives and who gets it, and you are responsible for your game, what it grants and following Roblox's rules. MetaClip may switch a panel off, and is not responsible for in-game items, currency or progress the panel or your game changes.

Part D · Referral partners

20. Referral programme

• The programme is invite-only. Your commission rates, how long you earn on each referral and the hold period are shown in your referral dashboard.
• Commission comes out of MetaClip's fees, never out of what a creator earns.
• Payouts are sent by PayPal to the address you save once your available commission reaches the minimum shown.
• No self-referrals, fake or duplicate accounts, spam, or ads that misrepresent MetaClip. We may reverse unpaid commission tied to any of these, and may change or end the programme with notice.

General

21. MetaClip's rights

The Platform, its software, design and brand belong to MetaClip. You may not copy, scrape, reverse engineer or overload it, or get around its security or rate limits. If you send us feedback we may use it freely.

22. Copyright complaints

If you think something on MetaClip infringes your copyright, email support@metaclip.app with your contact details, the work, where it appears on MetaClip, and a statement that you believe in good faith the use is not authorised and that your notice is accurate. We remove infringing material from MetaClip, tell the person who posted it, and consider any counter-notice. We close the accounts of repeat infringers.

23. Third-party services

MetaClip depends on TikTok, Instagram, YouTube, Roblox, Clerk, Stripe, Wise and PayPal, each under its own terms. We are not responsible for their decisions or outages, such as a platform removing a clip, hiding its views or changing its API, though we will tell you if this affects your earnings.

24. Changes

We may update these Terms. For material changes we give at least 14 days' notice by email or on the Platform before they take effect, unless a change is needed sooner for legal or security reasons. If you don't agree, stop using MetaClip and close your account before the change takes effect; continuing to use it means you accept the new Terms.

25. Suspension and closing your account

• We may suspend or close an account that breaks these Terms, commits fraud, puts others at risk or exposes MetaClip to legal risk. We tell you why unless the law or an investigation prevents it.
• For fraud or ban evasion we may also block the email addresses, phone numbers, social accounts, devices, networks and payout details linked to the account, and suspend accounts that use them.
• A suspension doesn't cancel legitimate earnings. After review we pay what you are owed, less earnings tied to the breach and any amount you owe us.
• You can close your account at any time by emailing support@metaclip.app. Closing it doesn't cancel earnings you have made; we pay out what you are owed first.
• Sections that by their nature should continue, including licences already granted, reversals, liability and disputes, survive closure.

26. Disclaimers

The Platform is provided "as is" and "as available". To the extent the law allows, we don't promise it will be uninterrupted or error-free, or that any campaign will produce views, players, sales or earnings.

27. Liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability the law doesn't allow us to limit, and nothing affects your statutory rights.

Otherwise, neither MetaClip nor you is liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill. MetaClip's total liability to you is limited to the greater of the fees you paid MetaClip in the 12 months before the claim and US$150. This limit never reduces earnings or refunds we owe you under these Terms.

If you use MetaClip as a business, you will compensate MetaClip for claims by others caused by your content, your campaigns or your breach of these Terms.

28. Disputes and governing law

If something goes wrong, email support@metaclip.app first and give us 30 days to put it right. These Terms are governed by the law of England and Wales, and its courts decide disputes. If you live elsewhere in the UK or in the EU and use MetaClip as a consumer, you can also bring proceedings where you live and keep the protection of its mandatory laws.

29. General

• These Terms, the Privacy Policy and anything they refer to are the whole agreement between us about the Platform. A campaign's brief adds to these Terms for that campaign but cannot override them.
• If part of these Terms can't be enforced, the rest still applies. Not enforcing a term is not a waiver of it.
• You may not transfer these Terms. We may transfer them to a company that takes over the Platform.
• We are not liable for delays caused by events outside our reasonable control.
• We send notices to your account email or on the Platform. Send notices to us at support@metaclip.app.